June Monthly Roundup

June 2019 Monthly Roundup

June sees more dealers discovering ecommerce flexibility with NetDirector® Auto-e.

June saw continued growth of our next-generation ecommerce platform, NetDirector® Auto-e, with sixteen new additions to the NetDirector® family over the month. What really stood out too, was how the platform easily adapts to the individual needs of each retailer. From simply enabling the taking of deposits or full payments, to complete end-to-end ecommerce including finance with instant credit decision, NetDirector® Auto-e has the flexibility to meet any retailer’s needs. Here are our June highlights.

Pierse Motors represents the ŠKODA, Volkswagen, and SEAT brands, and is based in Tipperary, Ireland. The firm was established in 1980 by twin brothers Gerry and Arthur Pierse. They are renowned as a reputable supplier of quality used vehicles, and as a superb after-sales service provider. With this in mind, we are extremely grateful to have received a full five out of five from them in our client satisfaction survey.

A key example of a retailer taking advantage of NetDirector® Auto-e’s flexibility, is built into the functionality of the new website for Slip End Garage. With online deposits and full payment enabled, they can provide a user journey that blends the online and offline experience in a way that helps introduce their customers to ecommerce. If and when they want to expand that ecommerce offering, the platform will happily accommodate their future requirements. And, with another set of full scores in our client satisfaction survey, we’re glad to hear we’ve met their current needs too.

Pinewood Autos is a family-owned, independent business based in Godstone, Surrey. The rural courtyard setting of the start-of-the-art showroom is the perfect location to explore the selection of quality vehicles available, in a relaxed and unrushed visit. We were grateful for their feedback, recognising how well we understood their business and our professional and friendly attitude.

 

Another independent specialist that chose online deposits and full payments for their ecommerce platform, was Junction 17. With the addition of Gubagoo live chat, they offer their customers a completely customised experience backed by 24/7 availability.

“Mhairi (Project Manager) and Annie (Account Manager) have been incredible throughout the entire process. They were always open to any ideas I presented, and often evolved them into something more advanced. Our new site looks exactly how I imagined it. Sleek, professional and fully functional, all of us at Junction 17 cars are very grateful for everything GForces has done.”

Kyle Gallagher, Marketing Manager, Junction 17

Bells Crossgar is another family-run business, based in County Down, Northern Ireland. Their Renault, Dacia, and Peugeot franchises are located just twenty minutes from Belfast. They offer a comprehensive service to their customers, from new and approved used vehicle sales through to servicing and accident repair. We’re extremely pleased to welcome them to NetDirector® Auto-e, and we’re very happy to see full scores received from them in our client satisfaction survey.

Also representing the Renault and Dacia brands is Bennett Motor Group, based in Leeds, Yorkshire. They pride themselves on providing impartial insight and advice to their customers, as well as a wide choice of quality new and used vehicles. With perfect scores from them in our client satisfaction survey, we’re extremely happy to see NetDirector® Auto-e meeting and exceeding expectations for retailers of all sizes.

“The service we have received from GForces and Passang (Project Manager) has been amazing. I couldn’t compliment them enough!”

Sarah Waddington, Finance Director, Bennett Motor Group

Jeff White Motors is an independent dealer based in Cardiff. The family-owned dealership specialises in low mileage and typically one-owner vehicles. They endeavour to meet the requirements of every customer, and as new clients to GForces, we hope they’ll find it’s a goal we hold in common.

In contrast, long-standing client Swansway Garages saw two launches, as their group site underwent a redesign to accommodate NetDirector® Auto-e, as well as the addition of a new franchise with Swansway Cupra. We’re extremely excited to help them usher in a new era of ecommerce-based business.

From major groups to independent specialists, our June highlights show that ecommerce is becoming much more widely adopted across the market. They also show that it isn’t a case of one size fits all, and that getting the balance right between business needs and consumer demand is vital to its success. We look forward to bringing you more highlights next month.

You can catch up with our previous June roundups here and here.

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Author: Luke Phillips (101 Articles)

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